“A Meeting is indispensable when you don’t want to get anything done.” says author Thomas Kayser. Every day, millions of meetings are held worldwide. Research suggests that half of them are wasted time and most bore people to tears. Statistics show the 79% of professionals do other work in their meetings and 39% admit to dozing off for a few minutes. Obviously, there is room for improvement. Managers spend 25-80% of their time in meetings. Plan your meetings like the great conductor Arturo Toscanini who gave thrilling performances of legendary precision and drive.
One of my customers asked me to do a customer experience meeting with his third shift team starting at 10:30 pm. He was having trouble with their productivity. I agreed. I showed up early to prepare final details for the meeting, and I walked through the shop to talk to team members one on one. I rearranged the meeting room so it was conducive to positive […]