Walk the Walk; Don’t Just Talk the Talk

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Have you ever worked for someone who said one thing and did another? Did you trust that person? Probably not. Every day we see leaders fall from grace because they didn’t follow-through on stated values  or do what they said they would do. Leading by example is not a new concept but it is one that is needed. Too many leaders expect one thing from their team and they do another. Real leaders-superstar leaders as we call them-model the way. They lead with integrity, treat others respectfully and with dignity, provide superior service, set high standards, and act with genuine intentions.

However, over 50% of managers fail today. Most lack skills in creating plans, building a high performing teams, listening effectively, coaching, handling conflict, executing plans and dealing with poor performance. As a result employee engagement is at all-time lows. It doesn’t have to be that way. Too many leaders aren’t students of game and quit learning just when they need new concepts, skills and ideas the most. Be […]

By |April 24th, 2015|0 Comments

The Art and Science of Exemplary Coaching

You can’t be a great manager if you aren’t a good coach. Unfortunately, coaching is a lost skill. If you walk the halls of the corporate world, you won’t hear or see much coaching for two reasons.

  • Managers seem too be extremely busy.
  • Managers are in too many meetings.

Do you want to distinguish your results as a manager? Do you want to accelerate your success as a leader? Then pay attention and learn here; if not, just stay right where you are. Maybe for the rest of your career.

Coaching Works!

Coaching makes a huge difference on the bottom-line. A study by the Personnel Management Association compared training alone to coaching and training found that training alone increased productivity by 22.4%. Training plus coaching increased productivity by 88%! Another found a return on investment of coaching to be 529%. The evidence shows that exemplary coaching produces excellent results. Watch this leadership training video and get more details, and sding article, The Art and Science of Exemplary Coaching.

Why don’t managers coach?

Those who don’t coach don’t […]

By |April 14th, 2015|0 Comments

10 Habits of Truly Terrific Employees

terrific employee

Truly terrific employees distinguish themselves from all others in ways that are strikingly apparent to their colleagues and bosses.  Much of it is about their behavior and attitude, but it is more than that. They genuinely care about what they do and have pride in their work. Unfortunately, they are way to rare.

Here are ten habits that the best employees exhibit every day. I have met many through consulting projects over the last twenty years. They are exceptional people and a joy to work with. Emulate them and you will move you to the top of the heap. I believe every person has the truly terrific within them, waiting to emerge.  As Sly and the Family Stone said in a song, “Everybody is a star!”  Do you want to ramp up your career and move ahead?  Then picture YOURSELF being terrific, because you are if you choose to be.

1. Handle the tasks no one else likes […]

By |April 9th, 2015|0 Comments

Be a “Student of the Game” of Leadership


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Don’t be like other managers, supervisors, coaches, trainers and leaders. 50-67% fail every day. Be different! Be effective! Do it for yourself, your family and your team. Check out these resources to ramp up your success this year! Become a “student of the game” of leadership. We believe you can achieve incredible goals with the right game plan and approach!

Do you want a proven game-plan for career success? If so, check out Doug and Rick’s Superstar book series.

superstar booksDo you want to accelerate your management career and truly motivate others? Check out our 4 Dynamic Training & Coaching Breakthrough programs:


WCW Partners is a business consulting and training company that coaches leaders to achieve record-breaking performances in sales growth, customer experience improvement, employee engagement and leadership effectiveness.

Call for more information – 888-313-0514 or contact our Customer Service Manager, Siobhan, at siobhan@wcwpartners.com

By |April 5th, 2015|0 Comments

Rethink Leadership or Fail: How to Change and Succeed

Abigail Adams wrote to Thomas Jefferson in 1790, “These are hard times in which a genius would wish to live. Great necessities call forth great leaders.” We desperately need great leadership now, in business and all walks of life. In this leadership training video Rick will give you the keys to change and success. (See my written Blog that relates to this video for more details: Rethink Leadership for Fail. )

We are in those difficult times today with serious economic and political problems. Our leaders are increasingly incapable of dealing with these problems to make any substantial positive progress.

Businesses are confronted with quandaries within all of the above. At the same time they face a devastating lack of trust in corporate leaders, whose priorities seem out of step with employee and public concerns. Employees are more dissatisfied and disengaged than ever before.

I believe the fundamental reason for these failures is that too many leaders are self-focused. This means they are too selfish and seemingly only want what they want. Their needs trump the […]

By |March 27th, 2015|0 Comments

7 Comments Employees Make that Destroy Teamwork


If you have ever been part of a team, there were probably days when you wondered, “Why bother? I could do this faster myself.”

Maybe for the project on that one day it was true that one person could handle it all. But effective teams offer a richness that one person can’t give to even a small project.

The bottom line is that a team’s success largely depends on the content and the process. The content involves the task for the team, for example: improving a work process, preparing for product presentation, or creating a marketing campaign. Process involves how well people work together on that team. This includes their planning efforts and interpersonal working relationships.

Yet, 60% of work teams fail. Why? See my post, 13 Troubles of Terrible Teams. I want to focus on the second point in that post, which is tacky team members, this does include the leadership. They don’t know how to work within a team, and their people skills are lacking.

Whether […]

By |March 17th, 2015|0 Comments

10 Phrases that Good Managers ALWAYS Say-OFTEN

yes communication2

Good managers are different from other bosses. If you have had one lately you probably noticed they have high standards, are upbeat, knowledgeable and straight talkers. You will get the feedback you need to succeed. If you are lucky enough to have one you will want to excel, because you believe in yourself a little more when you are around them.

A key attribute about good managers is that they talk differently than their colleagues, and that adds to our sense of empowerment. I have listed ten statements I have heard many of them say regularly, and that would help any manager.

1. “I am glad you are on our team.”

Yes, some leaders actually say that once in a while instead of something like “What have you done for me lately?” I had one that used to say, “How much money have you made me today?” All employees want to be part of something bigger or grander than the every day grind, and it’s nice to know […]

By |March 10th, 2015|0 Comments

Rethink Leadership or Fail: It’s Time for Change

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Abigail Adams wrote to Thomas Jefferson in 1790, “These are hard times in which a genius would wish to live. Great necessities call forth great leaders.” We desperately need great leadership now, in business and all walks of life. We are in those difficult times today. In the media we are confronted daily with the effects of serious global issues

  1. Dramatic climate change and global warming
  2. Never-ending conflicts and wars
  3. New and deadly plagues
  4. Widespread Terrorism
  5. Greater income disparity between the haves and have not’s
  6. Structurally high unemployment
  7. Overpopulation, poverty
  8. Political and social instability
  9. Food and water shortages
  10. Collapse of world financial institutions

We can add other issues, but let’s not get depressed. Our leaders are increasingly incapable of dealing with these problems to make any substantial positive progress. It’s true that all ages have their troubles, but in the 21st century we have an unprecedented global interdependence. Each issue also has warning signs of catastrophic potential.

Businesses are confronted with quandaries within all of the above. At […]

By |March 1st, 2015|0 Comments