17 Memorable Quotes About Gratitude


Gratitude means the quality of being thankful, and the readiness to show appreciation for or to return kindness. In our drive for success, many times we neglect what’s most important and who is most important. We focus more on the “what” and forget about the “how”.  As one forward thinking CEO told me recently, “The how matters.”

In business it’s about the numbers, facts, figures, data, metrics, business intelligence, profits and results. People and our relationships become an after thought. I hope these quotes rekindle your gratitude for those close to you at work and home, and for your blessings you enjoy in life.

  1. “Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.” Oprah Winfrey
  2. “If you are really thankful, what do you do? You share.” W. Clement Stone
  3. “Nothing is more honorable than a grateful heart.” Seneca
  4. “As we express our gratitude, we must never forget that the highest appreciation is not to utter the words, […]
By |November 25th, 2014|0 Comments

13 Troubles of Terrible Teams and the Antidote


While there is no “I” in team, it is really not true. Teams fail every day because of selfish and uncooperative people. It happens in the board room, on the manufacturing floor, during engineering projects or IT initiatives, and in the sales arena. Research shows that 60% or more of teams fail. Too many teams are in terrible shape. If you are the leader of one of these troubled teams you are in peril; the odds aren’t good for your success.

Research shows that teams do less well-not better-than the total potential of the individual members of the team. Companies are wasting a tremendous amount of money and time by allowing this to happen. Here are the thirteen troubles.

What are Your Concerns?

  1. Lethargic leadership-Most managers lack the people skills and facilitation skills to create notable teamwork. In fact, too many managers are masquerading as leaders while clamoring up the corporate ladder to really care about learning how to do it. In addition, few teams ever consider shared leadership.
  2. Tacky team […]
By |November 11th, 2014|0 Comments

How to Develop, Coach and Inspire People

Each of our leadership training videos give you specifics but also only a glimpse of the complexities of each leadership skill. It takes a detailed blueprint to build a skyscraper. An architect puts in serious study to learn how to do the plan and work with others to make it a reality.

In this leadership video clip I will share keys to understanding each person better so you know how to help him or her succeed. Your goal is to enhance self-motivation and self-direction. I just finished a coaching sessions with a VP and he said a key to his success is, “I learned how to lead each person based on what would inspire that person to get to the next level.”

Be a student of the game-keep learning. Over 50% of manages fail based on leadership derailment studies because they don’t have this mindset. Be different, succeed at inspiring people and advance your career.

By the way, do you want to elevate your coaching effectiveness and success? If so, check out this complimentary Coaching for Excellence. […]

By |November 6th, 2014|0 Comments

Why Positive Thinking Doesn’t Work

WCW, PositiveThinkingFinal

Life has the habit of wearing us down. What do we do when faced with defeat? Rejection? Frustration? Setbacks? Illness? Or, critics? We all are confronted with these kinds of challenges in life. It’s part of the human condition. Most of us try positive thinking to get through it all. I have discovered that all of us are engulfed by insidious enemies more challenging than life’s ups and downs. We often ignore them and this leaves us defenseless in spite of our positive thinking.

Our Inner Voice

Scientists say the average human being has around 50,000 thoughts a day. Some suggest that 80% or more are negative. For example, have you ever had a great idea and thought, “If only I could sell it in Walmart or Target, I would make a million dollars”? Then you got busy and forgot the idea. Then a few months or a year later you saw your idea on the shelf at one of these stores! Someone else […]

By |October 26th, 2014|0 Comments

3 Characteristics of a Winning Attitude

What do you want out of life or your career? Advancement? Family security or happiness? Recognition? More money? Success is indeed a state of mind.  Winning is a state of being, and so is achieving a successful career, a habit that can be cultivated. This motivational video will show you how. Through our study of superstar performers (We have four books on how to be a superstar in leadership, customer service, sales and as an employee-see below) we found three key attitudes: a focus on possibilities, persistence in spite of life’s ups and downs, and the pride to do well.

An analogy is like a farmer does with his crops.  Certainly obstacles will arise; the farmer faces hazardous weather, insects, and market deviations.  However, the successful farmer is persistent day in and day out, month in and month out.  Winners take the same approach whatever the career or challenges. How Do Winners Succeed?

Winners go within.  What matters most is the attitude and actions taken day to day.  Winners imagine the best, not the worst.  They think […]

By |October 20th, 2014|0 Comments

7 Methods for Conducting Masterful Meetings



“A Meeting is indispensable when you don’t want to get anything done.” says author Thomas Kayser. Every day, millions of meetings are held worldwide. Research suggests that half of them are wasted time and most bore people to tears. Statistics show the 79% of professionals do other work in their meetings and 39% admit to dozing off for a few minutes. Obviously, there is room for improvement. Managers spend 25-80% of their time in meetings. Plan your meetings like the great conductor Arturo Toscanini who gave thrilling performances of legendary precision and drive.

One of my customers asked me to do a customer experience meeting with his third shift team starting at 10:30 pm. He was having trouble with their productivity. I agreed. I showed up early to prepare final details for the meeting, and I walked through the shop to talk to team members one on one. I rearranged the meeting room so it was conducive to […]

By |October 17th, 2014|0 Comments

How to Beat the Competition When Sales Slump


Bill is a VP of Sales and he’s losing business fast. His company has new competition that is giving customers aggressive price reductions that is robbing his team of key accounts. After analyzing the situation and implementing a plan, he cut some of their losses, but business is still well below last year. His job is now in jeopardy.

June is an EVP of Operations and same store sales are weak. She executed two strategies: aggressive advertising plans on key products, and renewing their customer service efforts. After a few months, results were still negative. The rumor mill hinted at needing a change in leadership.

These kinds of scenarios happen every day in business. The unfortunate reality is, according to change masters, 70% of efforts by managers to improve in challenging situations – fail. Why? Primarily because they focus on the mechanics of the change: price, product, processes. They forget or neglect the creative potential of people.

A well established business to business services company wanted to improve sales to existing customers. […]

By |October 10th, 2014|0 Comments


The inability to delegate is one of the biggest problems I see with managers at all levels.”says Eli Broad, the only person to found two Fortune 500 companies in two different industries. Research says that only one in three managers delegate well. In addition, only one in three of those are considered good at it by employees. I have seen far too many managers working long hours and are stressed out simply because they don’t want to or don’t know how to delegate. If this describes you, or you want to get better at it, read on. (Check out the leadership video on delegating as well)

The Demons

The first demon managers face with delegating is they fear the outcomes. They don’t trust the employee to do it right orthe way they want it done. Or they are worried that an employee might do it better than they will. Worse yet, the employee might fail and it will be a bad […]

By |October 3rd, 2014|0 Comments