Bad managers are a dime a dozen. Unfortunately, they lurk in the halls of organizations every where, and stifle employee engagement and effectiveness. Here are ten phrases that they say regularly. (Often sprinkled with their vulgar language) You will always know a bad manager when you hear one, and I’m confident that you have heard a few. Do these sound familiar?
1. “Do what I tell you to to do.”
On a recent business trip a client manager confided in me that he was “stuck”. His customer experience numbers were okay but he wasn’t a company leader. After observing him in action and reviewing his plans, the answer was obvious to his management team and me. This manager came up with the plans and told people what to do and how to do it. There was little engagement, or appreciation for the effort. The team was disillusioned and results suffered.
2. “We have never done it that way.”
How many times have you heard this? Heaven […]