10 Phrases BAD Managers ALWAYS Say-OFTEN

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Bad managers are a dime a dozen. Unfortunately, they lurk in the halls of organizations every where, and stifle employee engagement and effectiveness. Here are ten phrases that they say regularly. (Often sprinkled with their vulgar language) You will always know a bad manager when you hear one, and I’m confident that you have heard a few. Do these sound familiar?

1. “Do what I tell you to to do.”

On a recent business trip a client manager confided in me that he was “stuck”.  His customer experience numbers were okay but he wasn’t a company leader. After observing him in action and reviewing his plans, the answer was obvious to his management team and me. This manager came up with the plans and told people what to do and how to do it. There was little engagement, or appreciation for the effort. The team was disillusioned and results suffered.

2. “We have never done it that way.”
How many times have you heard this? Heaven […]

By |July 7th, 2015|0 Comments

6 Turnaround Tactics for a Failing Team

Research shows 60% of teams fail. This costs companies billions of dollars in lost profits. Teams fail because managers don’t know to build plans or orchestrate how people can best work together. In this team-building and leadership video Rick will show you how to turnaround a failing team.

Managers who know how to rapidly and effectively create high performance teamwork are golden to their organizations. They will get better assignments and promotion opportunities.

Leaders have to consider two broad areas in creating high performance teamwork: content and process. The content involves the goals of the team. The process involves the interpersonal working relationships of the team. This leadership video clip will give you six keys to helping a team-any team-win!

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By the way, do you want to elevate your coaching effectiveness and success? If so, check out this complimentary article: Coaching for Excellence.

Also, do you want more ideas on how to inspire your team? Check this out: How to Motivate-NO INSPIRE-Employees: 10 Keys to Employee Engagement.

Or, […]

By |July 5th, 2015|0 Comments

12 Difficulties that Define a Manager’s Destiny

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Management problems are like a tsunami that never ends. Everyday I hear about it from managers at all levels. Successful managers learn to absorb the issues as nourishment, to build a high performance team. Others become swamped, panicked, and succumb to a never ending nightmare. Believe it or not, a manager’s destiny is a choice. Here are twelve of the most persistent problems managers face and a few ideas on what to do.

Getting everything done

With budget cutbacks, Sue now manages one hundred people in her nursing department at a hospital in a major city. Her anxiety grows from the avalanche of multiple issues and responsibilities. With no help coming in the near future, her solution in a difficult situation has been to empower the team to make decisions and focus on the highest priority problems. Her dilemma showcases the troubles of many managers. They are overwhelmed with things to do and not enough time or people to get it all done effectively.

Reaching Team Goals

Managers are paid to move the […]

By |June 30th, 2015|0 Comments

21 Traits to Lead by Example: Rate Yourself

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Early in my career, I had the privilege to work for a couple of companies that believed in lifelong learning and training. I attended over 100 leadership seminars and conferences. Many of these programs talked about “leading by example.”  I asked myself, “What do they really mean by that?” While each course provided an overload of helpful leadership strategies, none of the trainers or facilitators really ever specifically said, “Here’s what it means in detail…”  So I made it a quest to learn and define it.

Over time, I noticed that managers often had a glazed look in their eyes when I would say to “lead by example.” The phrase had become a platitude, like “communicate better.”  I added discussions in leadership meetings and coaching sessions, to hear from others and find out what they thought it meant. Eventually I made a list of traits I had learned from those experiences. Below are those traits. Why not use this list to check […]

By |June 12th, 2015|0 Comments

Increase Your Learning; Accelerate Your Career

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Do you know everything you need to know about what it takes to succeed in your career? “It’s what you learn after you know it all that counts,” says former President Harry S.Truman. Do you want a breakthrough in your personal success this year? Why not seek a positive change? Why not help your employees succeed more? Their success determines your success as a leader.

An interesting fact shows that only 13% of people read a book a month. Nearly half of all people read fewer than two books a year. Accenture found that only 21% of employees attended a company sponsored training program in the last five years. In other words too many people are “stuck” in the status quo. In this rapidly changing world, the lack of a commitment to on-going learning, self-directed or company driven, is a liability. Those leaders who accelerate their learning will have an edge.

I am reminded of a story. I was at the YMCA getting dressed after a workout. […]

By |May 24th, 2015|0 Comments


Do you want more success? Do you feel you are capable of achieving more? Where is your success, anyway? How do you continue to be successful? In this motivational video Rick will share your 3 potentials that activate the greatest success secret of all-time.

All of us become frustrated, disappointed and dejected at times. Life events that go bad can beat down even the strongest person. As Sly Stallone said in the movie Rocky Balboa, ““Let me tell you something you already know. The world ain’t all sunshine and rainbows. It’s a very mean and nasty place and I don’t care how tough you are, it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as Life. But it ain’t about how hard ya hit. It’s about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That’s how winning is done!”

The greatest success secret of all-time isn’t about the journey of […]

By |May 18th, 2015|2 Comments

5 Secrets to Accelerate Your Career

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Have you ever been high? I mean really high…no kidding?Did you know you have to be high to accelerate your career?

The Potential

Arnold Lemerand knows what it means to get high. One day, he was driving with his wife through the neighborhood. As he passed by a construction site, he heard some children frantically screaming. He hurried to their location, where he spotted a young boy with his head pinned under a sewage pipe. If he didn’t act quickly, the pipe would suffocate the boy in the sand. What could he do? Without a second thought, he did the only thing possible; he lifted the 1600 pound pipe and the boy was freed.

Later in an interview with the UPI, Arnold explained that he had a heart attack recently and the doctor told him not to life heavy items. The pipe was so heavy that his two teenage sons tried to lift the pipe and couldn’t. How did Arnold […]

By |May 6th, 2015|0 Comments

Walk the Walk; Don’t Just Talk the Talk

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Have you ever worked for someone who said one thing and did another? Did you trust that person? Probably not. Every day we see leaders fall from grace because they didn’t follow-through on stated values  or do what they said they would do. Leading by example is not a new concept but it is one that is needed. Too many leaders expect one thing from their team and they do another. Real leaders-superstar leaders as we call them-model the way. They lead with integrity, treat others respectfully and with dignity, provide superior service, set high standards, and act with genuine intentions.

However, over 50% of managers fail today. Most lack skills in creating plans, building a high performing teams, listening effectively, coaching, handling conflict, executing plans and dealing with poor performance. As a result employee engagement is at all-time lows. It doesn’t have to be that way. Too many leaders aren’t students of game and quit learning just when they need new concepts, skills and ideas the most. Be […]

By |April 24th, 2015|0 Comments