Follow-Up & Follow Through

Did you know that 70-80 percent of all projects fail because they are lacking follow-up or follow through?

It’s true. This means that all of the pre-work is planned and executed – and then, all of that hard work gets tossed into the trash. It’s all for nothing without proper follow-up and follow through.

Imagine this. You walk into a restaurant. A hostess seats you and your family. You are given menus to review the choices. You see the cooks in the kitchen, preparing up something scrumptious. You can smell the delicious dishes. You have silverware, a glass, a plate and a napkin. But, your waitress forgot to follow-up. You didn’t even have a chance to order. You’re let down before you even taste their famous food. In other words, their food’s reputation means nothing to you because nobody followed through. It’s too late for whatever is supposedly so great.

Whether you’re the one doing business or you’re the business looking for help, remember that skirting around these two steps means you’re further from achieving your success. Follow-up […]

By |January 18th, 2012|Comments Off on Follow-Up & Follow Through

Building Customer Loyalty Through Help

The truth is, you are in business for yourself even if you work for someone else. You aren’t doing it for free; you need to make a living. You are your own corporation. Incorporate yourself! While each individual must accept personal accountability and responsibility for his or her job and life, the help of others is also important. It’s been said that two heads are better than one, and a triple-braided cord is not easily broken. You can succeed alone, but you’ll multiply your success through the help of others.

They key word is network, network, and network. Do this both inside and outside your company. In other words, make a consistent and persistent effort to make new friends and meet other people. At work, meet as many people as you can in the company.  In sales, for example, the most successful salespeople get referrals. This means that loyal customers give them the names of other people who could use their product or service. You will build more customer loyalty […]

By |December 26th, 2011|Comments Off on Building Customer Loyalty Through Help